's Privacy Policy
I. Overview of Data Protection
Who is responsible for processing your data?
Thecontroller within the meaning of the EU General Data Protection Regulation (hereinafter: GDPR) and other national data protection laws of the member states, as well as other data protection regulations, is:
Kernwasser Wunderland Freizeitpark GmbH
Griether Straße 110-120
D-47546 Kalkar
Phone: 02824 9100
Email: info@wunderlandkalkar.eu
How do we collect your data?
We collect data primarily when you provide it to us (e.g., via the contact or booking form). In addition, our IT systems automatically collect data when you visit the website. This consists mainly of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you visit our website.
What do we use your data for?
Some data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior; however, this data is collected anonymously and cannot be traced back to you. In addition, we generally collect only personal data that you provide when using the website or the app, such as when booking a room or submitting an inquiry via the contact form on the website.
When making a reservation and/or booking, you must provide your full name, address, and email address. This data is necessary to process the booking. In addition, further information may be required, such as a phone number, company name, tax ID number, bank account details, or credit card information.
What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. For this purpose, as well as for any other questions regarding data protection, you may contact us at any time at the address provided above. Furthermore, you have the right to file a complaint with the competent supervisory authority.
II. General Information and Mandatory Disclosures
Privacy Policy
We assure you that we will treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
However, please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
Disclosure of Data
Your personal data will only be disclosed to third parties in the following legally permissible cases:
If this is necessary to assert, exercise, or defend legal claims and there is no reason to believe that you have an overriding legitimate interest in preventing the disclosure of your data (Art. 6(1)(f) GDPR),
where we are legally obligated to disclose such data (Art. 6(1)(c) GDPR), and where this is necessary for the performance of contractual relationships with you (Art. 6(1)(b) GDPR).
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to file a complaint with the competent supervisory authority
In the event of violations of data protection laws, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is headquartered. A list of data protection officers and their contact information can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have a legal right to have data that we process automatically - based on your consent or in fulfillment of a contract - provided to you or to a third party in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done to the extent that it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as payment transactions, that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Access, Blocking, and Deletion
In accordance with applicable legal provisions, you have the right at any time to request, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, as well as the right to have this data corrected, restricted, or deleted, if applicable. You may contact us at any time (at the address provided in the legal notice) regarding this matter or any other questions about personal data.
Data Protection Officer
You can contact the Data Protection Officer at:
Kernwasser Wunderland Freizeitpark GmbH
Data Protection Officer
Griether Straße 110-120
D-47546 Kalkar
Phone: 02824 9100
Email: Datenschutzbeauftragte@wunderlandkalkar.eu
Server log files
When you visit these pages, your browser automatically transmits information to us that is stored in so-called server log files (browser type and version, operating system used, referrer, URL, hostname of the accessing computer, time of the server request, IP address). This data is not combined with other data sources. This is permitted under Article 1(f) of the GDPR in the context of fulfilling a contract or for pre-contractual measures.
Cookies
We use so-called cookies on some parts of our website. These are used to make our website more user-friendly, effective, and secure. They are harmless and, in particular, do not contain any viruses. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit.
Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block the acceptance of cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for the execution of the electronic communication process or for the provision of specific functions you have requested (e.g., shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. To the extent that other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are also listed in this privacy policy.
Contact Form
If you submit inquiries to us via the contact form, we will store the information you provide in the form, including the contact details you enter there, for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. To do so, simply send us an informal email. The lawfulness of the data processing operations carried out prior to the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
Plugins / Social Media
Our sites use features from Google+. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Collection and sharing of information: You can use the Google+ button to share information globally. Through the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the fact that you have given a +1 for a piece of content and information about the page you were viewing when you clicked +1. Your +1s may appear as recommendations alongside your profile name and photo in Google services, such as in search results or on your Google profile, or in other places on websites and ads across the web. Google records information about your +1 activity to improve Google services for you and others. To use the Google+ button, you need a publicly visible Google profile that is visible worldwide and must include at least the name you selected for the profile. This name is used across all Google services. In some cases, this name may also replace another name you used when sharing content via your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you. Use of the collected information: In addition to the purposes described above, the information you provide is used in accordance with Google’s applicable privacy policies. Google may publish aggregated statistics about users’ +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.
Features of the Instagram service are integrated into our pages. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Instagram. For more information, please refer to Instagram’s Privacy Policy. Our website uses social media plugins from Facebook to enhance the user experience. For this purpose, we use the “LIKE” or “SHARE” button. This is a service provided by Facebook. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the United States and stored there. If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook account. For information on the purpose and scope of data collection, the further processing and use of the data by Facebook, as well as your rights in this regard and settings options for protecting your privacy, please refer to Facebook’s privacy policy.
The “Twitter” service is integrated into this website. The provider of this service is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. For information regarding the purpose and scope of data collection, the further processing and use of the data by the provider on its pages, as well as your rights in this regard and settings options for protecting your privacy, please refer to the provider’s privacy policy. You can find the provider’s privacy policy at the following link: twitter.com/privacy. Information on the opt-out option can be found at the following link: twitter.com/personalization.
Our website uses YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to embed videos. Normally, when you visit a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have embedded our YouTube videos using the enhanced privacy mode (in this case, YouTube still contacts Google’s DoubleClick service, but according to Google’s privacy policy, no personal data is analyzed). As a result, YouTube no longer stores any information about visitors unless they watch the video. If you click on the video, your IP address is transmitted to YouTube, and YouTube learns that you have viewed the video. If you are logged in to YouTube, this information is also associated with your user account (you can prevent this by logging out of YouTube before viewing the video).
Update to the Privacy Policy
This Privacy Policy is currently in effect as of May 2018. Any future changes to the website may result in an update to this Privacy Policy.
Video/photo
In accordance with the GDPR and the provisions of the German Copyright Act (KUG), Kernwasser Wunderland Freizeitpark GmbH hereby notes that film and photo shoots for promotional purposes are occasionally conducted on our premises, which may also feature visitors. These recordings are made by our own employees or by third parties commissioned by us. By entering our premises, you automatically consent to being depicted in images and audio.
We will use the recordings on our website, on social media, and in the press to report on current events and promote future events. It is also possible that the recorded material may be broadcast by third parties via various advertising channels. The recordings will be stored permanently.